Read the Instruction Book
If you are TC (technologically challenged), you'll be the
able to sympathize with some of the problems below. The
following is an excerpt taken from a Wall Street Journal
article:
1. Compaq is considering changing the command "Press Any
Key" to "Press Return Key" because of the flood of calls
asking where the "Any" key is.
2. A Compaq technician received a call from a man
complaining that the system wouldn't read word processing
files from his old diskettes. It was found that the customer
had labeled the diskettes, then rolled them into the
typewriter to type the labels.
3. An AST customer was asked to send a copy of her defective
diskettes. A few days later a letter arrived from the
customer along with photocopies of the floppies.
4. A Dell technician advised his customer to put his
troubled floppy back in the drive and close the door. The
customer asked the tech to hold on, and was heard putting
the phone down, getting up and crossing the room to close
the door to his room
5. Another Dell customer called to say he couldn't get his
computer to fax anything. After 40 minutes of
trouble-shooting, the technician discovered the man was
trying to fax a piece of paper by holding it in front of the
monitor screen and hitting the "send" key.
6. A confused caller to IBM was having troubles printing
documents. He told the technician that the computer had said
it "couldn't find printer". The user had also tried turning
the computer screen to face the printer - but that his
computer still couldn't "see" the printer.
7. An exasperated caller to Dell Computer Tech Support
couldn't get her new Dell Computer to turn on. After
ensuring the computer was plugged in, the technician asked
her what happened when she pushed the power button. Her
response, "I pushed and pushed on this foot pedal and
nothing happens." The "foot pedal" turned out to be the
computer's mouse.
8. An IBM customer had troubles installing software and rang
for support. "I put in the first disk, and that was OK. It
said to put in the second disk, and had some problems with
the disk. When it said to put in the third disk - I couldn't
even fit it in..." The user hadn't realized that "Insert
Disk 2" meant to remove Disk 1 first.
9. Another customer called Compaq tech support to say her
brand-new computer wouldn't work. She said she unpacked the
unit, plugged it in and sat there for 20 minutes waiting for
something to happen. When asked what happened when she
pressed the power switch, she asked "What power switch?"
It seems to me a lot of these problems could have been
solved by looking in the instruction book (What? You don't
read it either?). And not to even know where the power
switch is!
We're not much different spiritually. So many of our times
of confusion are caused by not spending enough time with our
"instruction book" (the Bible) and not knowing the source of
our power.
When the Sadducees asked Jesus a question about the
resurrection, he rebuked them with these words, "You are
mistaken, not knowing the Scriptures nor the power of God."
(Matthew 22:29)
It's not too late to add one more New Year's resolutions to
your list. Resolve this year to spend more time with God's
Word, looking to God as the source of power in your life.
There may still be times you're uncertain what to do next.
Fortunately, the tech support line (prayer) is open 24 hours
a day, 7 days a week. Don't hesitate to use it.
Have a great day!
Alan Smith
alansmith@boone.net
www.TFTD-online.com